Support / Development / Programming of
OTRS engine (
http://www.otrs.com/en)
OTRS, an initialism for
Open-source Ticket Request System, is a free and open-source trouble ticket system software package that a company, organization, or other entity can use to assign tickets to incoming queries and track further communications about them. It is a means of managing incoming inquiries, complaints, support requests, defect reports, and other communications.
(Assigned for large and medium-sized enterprises)
http://en.wikipedia.org/wiki/OTRS- experience in developing, OTRS (mod_perl, cgi) programming
- MySQL query optimization
- development of jQuery (jQuery UI, etc.) interfaces
- server administration
Estimated pricing:
- - from 301-499$
average tasks (s) to with or without TOR with changes (significant alteration) of architecture modules
+ support, and minor changes within maintenance (by appointment 1-2 months)
+ round the clock phone support available (by appointment 2-4 weeks)
- - from 500-2000$
Detailed consultation, installation, complex task (s)
- - from 100-150$
small tasks with the most clear TOR
- - from 50-250$
urgent tasks charged additionally, and are welcome! (I may be busy)
- - up to 90% discount
for regular customers
- - By appointment
will discuss the development of various other scripts in perl
Contacts:
EMAIL: urbano1983@mail.ru